Frequently Asked Questions

How can you charge such low prices?: Because we keep our overhead low. Unlike many businesses, we operate fully in the black. We do not use loans, credit cards, or other debt to operate our business. We have done this since the beginning of Best Deal Computers and we shall continue to do so to ensure that our prices remain the best possible!
Why two types of computers: Nobilis in the Configurator and Custom Systems?: The Nobilis systems, while configurable to a great degree, do not offer the flexibility that some people desire. With the Custom-designed systems, everything can be changed. If someone wants a Gigabyte motherboard, for example, instead of Asus, that can be switched. The same is true for hard drives, CD/DVD drives, or any other part. Also, the Custom-designed systems offer the ability to pre-configure some features that the Nobilis systems do not, such as RAID arrays.
I noticed that all the Custom-Built Systems come with XP Home or XP Professional. Why not Vista?: Simple: Most of our clients have not desired to have Windows Vista on their new machines due to lack of support, lack of stability, and high demand for system resources. It does not mean that we will force you to have XP if you want Vista. Everything, including the Operating System, is completely up to the customer's desires. The configurations listed are only meant to be starting points (unless one is perfect for you as is).
How soon can I get my order?: BDC generally orders directly from the manufacturers or major distributors and, as such, cannot guarantee any specific timeframe within which a certain order will arrive. However, most of the suppliers have warehouses in various parts of the country, so any order that is placed will be routed to the nearest that has the requested product available. Most orders are received within three to five business days.
What can I do if I am not happy with BDC's services?: Hopefully this will never happen. However, if it does, be sure to contact us immediately and explain what your dissatisfaction is. We will work with you to make things right.
What are the ways that I may contact you?: You can always call by telephone at (785) 727-1355. You may also email us at jbevan@bdcusa.com. If you wish to mail something to us, please contact us through one of these methods and we will give you the mailing address. Note: To prevent excess junk mail and unexpected visitors, the address will not be published on this website.
Are you hiring?: Sorry, no, not at this time. When we do have positions to fill, however, we will advertise in the local newspaper or other appropriate publication for the area in question. Keep your eyes peeled because the business is growing very quickly now. We might need someone with superior knowledge of hardware and software who also possesses excellent customer service skills soon.
What can I do to help BDC if I am pleased with the service I receive?: Just like any other business, BDC thrives on word-of-mouth advertising. So tell other people about us. Let other people know about your experience with us. In the future, we will also have gift certificates available that can be purchased for any amount from $10 up to $100. Thus, if you wish to introduce us to others, that would be an excellent way to do so. We will announce on the main page when they become available.
I have a question not covered here.: Contact us using any of the methods mentioned earlier in this FAQ.